Help Center
Search operator guides, FAQs, and resources to manage your business on Tourmatic.
How to Configure Payment Modes for Your Experiences in Tourmatic
In this guide, we will walk you through how to configure payment modes for your inventory. Setting the right payment mode ensures a smooth booking experience for your customers.
What Is the Tour Finder Reseller Program? And Benefits?
The Tour Finder Reseller Program is a B2B partnership model that enables travel agents, affiliates, and online businesses to access and resell a wide portfolio of tours, attractions, and travel experiences through a centralized booking system.
How to Manage Bookings via the Reseller Portal
As a reseller, you can easily manage your customers’ bookings through the portal powered by Tourmatic. The system allows you to handle common booking actions such as editing details, cancelling reservations, or requesting refunds in a few simple steps.
How to Access the Reseller Portal
The Reseller Portal is your central platform for request bookings, and track commissions.
How to become Tour Finder's Reseller
Becoming a Tour Finder's reseller is simple and designed to get you operational quickly. Here’s a clear overview of the process:
Getting Paid: Linking Your Stripe Account for Global Payouts
To receive automated payouts for credit card bookings, Tour Finder utilizes Stripe Connect. Linking your account ensures that payments are processed securely and deposited directly into your local bank account in your preferred currency.
How to make booking as a Reseller
This guide helps resellers easily complete tour bookings on the Tourmatic system, from logging in and selecting a tour to making payment and receiving booking confirmation.
How to set up booking confirmed or rejected feature -Require confirmation
The "Require Confirmation" feature requires the operator to confirm or reject the booking made by the customer.
How to create and manage products on Tourmatic?
How to List Products and Set Prices on Tourmatic
How to become Tour Finder Partner
Step by step guide on how to become Tour Finder's partner
How to create an account with Tourmatic
Step by step guide to create a Tourmatic account
How to update your account info in Tourmatic
When using Tourmatic, setting up your account information correctly is crucial. This ensures that your company details are displayed properly and allows you to easily track and synchronize your bookings.
How to Set Advanced Pricing for products on Tourmatic?
Advanced Pricing on Tourmatic allows you to customize product pricing flexibly based on various factors such as departure dates, number of guests, service types, or specific customer groups. This feature helps optimize revenue and effectively meet diverse customer needs.
How to add overrides on Tourmatic
On Tourmatic, you can easily disable unavailable dates for a product by configuring the Availability. This feature allows you to manage your schedule effectively and prevent bookings on holidays or fully booked days.